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GYMSTREET USA POLICIES

REGISTRATION

Class, League,Fundays,Workshops

Registration into any of our classes, fun days and workshops can be done through our website (call or email to schedule a birthday party).  If you need assistance in selecting an appropriate class for your child reach out to us at 978-694-9678.

 

​Auto-Enroll

When registered, you are AUTOMATICALLY enrolled from month to month with the option of cancelling with a 30 day notice. Although billing is done monthly to help with budgeting, the monthly fee is not based on 4 classes a month, it is based on 38 classes for the season (Sept-June).  We do not prorate for holidays, snow cancellations or missed classes.

 

End of Season​

All members are unenrolled from class at the end of June and a NEW REGISTRATION NEEDS TO OCCUR in order to continue into our summer session (July and/or August) or new season (Sept-June). 

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When to Register​

We accept ongoing registration throughout the year as long as there is availability in the class.  No need to wait for a new session to begin. Registrations made the second week of the month will be able to take a makeup class.  Registrations made mid month or after will be prorated.

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Summer Season Registration​

Registration for the summer session (July/August) will begin on  April 1st.

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New Season Registration

Registration for the new season (September-June) will begin    by May 1st. Email notifications will be sent out.

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PAYMENT POLICY

Tuition

Tuition is due in full at the time of registration. (Mid-month registration will be billed for the remaining weeks of the current month). Our monthly fee is a flat rate designed to help with budgeting, not tied to a set number of classes per month. Some months you will have 3, 4, or even 5 classes, the class structure is based on 38 classes for the season.

 

​Auto Pay

For the convenience of our members, GymStreet USA charges our members on a monthly auto pay system the FIRST OF THE MONTH (MasterCard, Visa and Discover accepted)

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Refund ​

GymStreet USA does not issue refunds for classes missed (see makeup policy), including holidays, weather related closings,  government forced shutdowns or any other unforeseen circumstances that may arise.

    Returned checks are subject to a $25.00 charge. 

 

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No Fee

There is no charge to go on the waitlist  Fees are not charged to the card on file until you are placed into a class. Students are removed from the waitlist when a spot in the class becomes available. 

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Communication

The waitlist is worked on a first come, first serve basis.  We will notify you by phone and email when there is an opening.

WAITLIST

TRIAL CLASS

No Obligation

For new students, a no obligation trial class is built into our class program.   The member fee and class tuition is required to secure the no obligation class. If you feel the class is not a good fit, you have 24 HOURS to opt out of the class to receive your refund.

 

The no obligation trial class needs to be scheduled in advance (no walk-ins). The parent/guardian must be present during the trial class.

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MEMBERSHIP FEE

One $45.00 fee per student (waived for the 3rd child and travel team students) is charged for students taking class. The membership renews every September and expires on August 31st.  Registrations made after April 1st will be charged a discounted rate

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Summer

The membership fee is waived for the summer session (July-August)

 

Discount

Current members receive 10% off the base rate of our Birthday Party Packages (member is a child who is currently taking class).​

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UNABLE TO ATTEND

Sick Child

A sick child loves to share their germs!  Please keep them home from class to insure the safety of others.  A child should remain home for at least 48 hours after a fever to prevent infecting others.  We will be happy to schedule a make-up class.

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Injury

Please inform us if your child has an injury or medical condition so that we may insure their safety. If the injury will prevent them from missing more than 2 classes, call us to discuss class arrangements.

 

 

MAKE-UP CLASS

Students are allowed to makeup one missed class per month. The makeup class must be scheduled within 30 days of the absence by calling or emailing support@gymstreetusa.com. 

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Makeup classes are not offered if the gym is closed due scheduled vacations, power outages, inclement weather or any condition that is out of our control.

 

Summer

Make-up classes are not offered during the Summer Session (July/August)

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We base the payment structure on 38 classes for the year Sept-June, no makeup classes are needed for holidays or vacation weeks

DRESS CODE

Parent & Me

Comfortable clothing for both child and parent. Bare feet for children and socks for adults (no sneakers or shoes are permitted)

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Girls Gymnastics

Leotard, bare feet, hair pulled back, no jewelry (stud earrings are permitted) If you are looking for where to buy a leotard, Amazon: search GK leotards is a good option.

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Boys Gymnastic

Shorts or jogger type pants with a tucked in t-shirt, bare feet

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Tumble

Leotard is mandatory, bare feet, hair pulled back, no jewelry.  Shorts are permitted. 

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Ninja

Leggings/athletic pants with fitness shirt or t-shirt, CLEAN sneakers (if the ground is wet please carry in your sneakers) No jewelry (stud earrings are permitted)

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Adult

Comfort active wear (think yoga class)  Refrain from loose clothing that could cover your face while upside down or get caught on the apparatus or wrapped around coaches hands while spotting.

FIRST DAY OF CLASS

  • Upon entering  GymStreet USA go straight down  the hall to the check-in desk (not the front desk area)

  • Our staff will show you were your class meets

  • If you feel your child has not been placed correctly, please go back  to the check in desk to speak with a staff member or call us at 978-694-9678.

  • Cubbies are available  for your child's belongings

PARENT INFORMATION

Parents of young children

  • Children under the age of 5 must have an adult on the premises at all times.​

  • All "Streeters" must be able to  participate in class independently

  • ​A staff member will notify you if your assistance is  needed on the gym floor.

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Coaching

  • We kindly ask that you refrain from coaching your child during class.  Children learn best by exploring skills independently and practicing until they succeed.  This process helps them learn, grow and gain confidence in themselve

  • Parents are not allowed in the training or class area unless authorized by an instructor.  

  • We provide full viewing into our gymnastics area

  • If you have any questions or concerns, please speak with the supervisor or call us at 978-694-9678. 

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Drop off

  • Please do not send your gymnast into the facility more than 5 minutes before the start of their scheduled practice.

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Before class

  • ​Please remind your children to use the restroom prior to class.

  • Hand washing prior to class is STRONGLY RECOMMENDED

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HOW TO CANCEL CLASS

To unenroll your child from class, league or team  A 30 DAY NOTICE IN WRITING is required (verbal requests will not be honored). Send the request to support@gymstreetusa.com  Tuition fees will be billed up to the termination date even if your child will not be attending.  Injury (with doctors note) or severe illness (requiring hospitalization) will be the only exception to the 30 day policy.​

MEMBER PORTAL

How to Register

The easiest way to register is through the website. Go to the class you would like and click on "register or waitlist" when it asks if you have an account, simply login.   If you are a NEW member the parent portal will be automatically set up as you register.

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Benefits

The portal will allow you to view your account, make payment, update credit card information, change address and contact information, add members, and sign updated waivers.

 

How to Access

Through the website www.gymstreetusa.com, Click on "Member Login" at the bottom of every page and click "Already a member" at the top and login using your email.

 

WEATHER CLOSURE

Inclement Weather

GymStreet USA does not follow the Wilmington public school closings for inclement weather.

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If we make the decision to close, an email will be sent, it will be posted on our website's home page and on our facebook page.

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Due to availability, we do not offer makeup classes for weather cancellations. 

ADDITIONAL INFORMATION

We take pride in keeping our facility clean and sanitized. Please help us by throwing away any trash and cleaning up after your child.  Please be aware of others with food allergies. 

 

GymStreet USA will not be held responsible for lost, stolen, missing or broken jewelry or personal items.

 

No gum chewing, cell phones, food or drinks is allowed in gymnastic and ninja class area.  

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