GYMSTREET USA POLICY

Please Take a Moment to review our Policy and Procedures We love to hear from our members so if you have any suggestions to make our facility a better place please let us know.

REGISTRATION

Registraion into any of our classes, fun days and workshops can be done through our website (birthday parties are booked by emailing or phone).  If you need assistance in selecting an appropriate class for your child, call

978-694-9678 (0).

Our registraion is based on classes that begin the first week of September and end the last week of June.  When registered, you are AUTOMATICALLY enrolled from month to month, you have the option of cancelling anytime (see cancellation policy).  All members are dropped from class at the end of June and RE-REGISTRAION NEEDS TO OCCUR in order to continue into our summer session (July and/or August)

WE ACCEPT ONGOING REGISTRATION THROUGHOUT      THE YEAR!

MEMBERSHIP FEE

A $37.00 fee per student renews every September and entitles the student to discounts on: 

  • 10% off the base rate of a Birthday Party Package

  • $2.00 off  Inflatable & Combo Open Play

  • Save $5.00 off Movie Night when registering more than 24 hours in advance 

PAYMENT POLICY

Tuition is due in full at the time of registration. (Mid-month registration will be billed for the remaining weeks of the current month).

 

For the convenience of our members, GymStreet USA charges our clients on a monthly auto pay system on the FIRST OF THE MONTH. 

GymStreet USA accepts cash, check, MasterCard, Visa and Discover.  Returned checks are subject to a $15.00 charge. 

                            CANCELLATION POLICY

GymStreet USA does not require contracts of any type, if you would like to be removed from class a 30 DAY ADVANCED NOTICE is required.  All requests must be made by email to www.support@gymstreetusa.com">www.support@gymstreetusa.com.   Tuition fees will be billed up to the termination date.

REFUND POLICY

GymStreet USA does not issue refunds for classes missed (see makeup policy).  Including weather related closings,  government forced shutdowns or any other unforseen circumstances that may arise.

TRIAL CLASS

To request a no obligation trial class the student must be brand new to GymStreet.  The trial class payment is required to secure the no obligation class. If you feel the class is not a good fit for your child, you have 24 HOURS to opt out of the class to receive your refund.

 

If the student enrolls in the program within the month of the trial, the class payment will be deducted from that month's tuition. The trial class will be scheduled by the student’s parent in advance (no walk-ins). The parent must be present during the trial class.

MAKE-UP CLASSES

Students can make-up 1 missed class per month.

The makeup class must be scheduled within 30 days of the absence by calling 978-694-9678 or emailing the request to www.support@gymstreetusa.com">www.support@gymstreetusa.com

We do not offer make-up classes during the Summer Session (july/August

BENEFITS OF AUTO PAY

  • BILLING WILL BE DONE ON THE FIRST OF EVERY MONTH

  • You will never have to remember to re-register for a session

  • No waiting in line at the front desk 

  • Same monthly payment to make budgeting easier

  • No getting locked out of classes you prefer

  • More coach stability for your child

  • Year long progressive curriculum so switching classes is not necessary (skill evaluation will be done during the first 2 classes to make sure your child is placed in the most appropriate class).

  • 30 day cancellation notification is requested to opt out of the class

  • Classes end mid June (June will be billed with May’s tuition)

  • Optional end of Year GymShow celebration in June (medals presented)

MEMBER PORTAL

Registering through the website automatically sets your parent portal up using a password of your choice.  The portal will allow you to see your account, update credit card information, add or change address, contacts, or members, and sign updated waivers.

 

To access the portal click on "Member Login" at the bottom of every page and click "Already a member" at the top.

DRESS CODE

  • Parent and Me: parents and students should be comfortably dressed

  • No baggy pants  

  • Gymnastics and tumbling:

Girls – leotard, bare feet, and hair pulled back, no jewelry.

Boys - shorts and a t-shirt tucked in, bare feet   

  • Ninja: Leggings/athletic pants with fitness shirt or T-shirt, CLEAN SNEAKERS: (If is raining or the ground is wet and sandy it is required to carry your sneakers in, No jewelry (stud earrings are permitted)

PARENT VIEWING

  • Please refrain from coaching your child or distracting the class.

  • Parents are not allowed in the training or class area unless authorized by an instructor.  

  • If you have any questions or concerns, please speak with the supervisor or call us at 978-694-9678. 

CLASS DROP OFF/PICKUP

  • Please do not send your gymnast into the facility more than 5 minutes before the start of their scheduled practice.

  • Hand washing prior to class is STRONGLY RECOMMENDED

CHILD ILLNESS OR INJURY

Please inform us if your child has an injury or medical condition so that we may insure their safety. 

A sick child loves to share their germs!  Please keep them home from class to insure the safety of others.  A child should remain home for at least 72 hours after a fever to prevent infecting others.  We will be happy to schedule a make-up class.

We take pride in keeping our facility clean and sanitized. Please help us by throwing away any trash and cleaning up after your child.  Please be aware of others with food allergies. 

 

There are no pets allowed in the facility.

GymStreet USA will not be held responsible for lost, stolen, missing or broken jewelry or personal items.  No gum chewing, cell phones, food or drinks in the gym or studios.